By Robert Fitzgerald
Children’s services are changing with the move from dealing with children as individuals to looking at the child’s living situation as a whole. By reviewing the wider family dynamics and context it is possible to arrive at a more holistic and meaningful view of the child’s real needs. Integrated Children’s System (ICS) have [...]

A people management crisis threatens public service delivery, according to a report from the Chartered Institute of Personnel and Development.
The report highlights the sporadic and often inadequate quality of front line management in the public sector resulting in high levels of absence and an inability to tackle poor performance. Compared with the private sector, on [...]

By John Storey and Graeme Salaman.
A major reason for the failure to anticipate and warn is that observers of organizations usually tend to view organizations in terms similar to those employed by the people who run them: as rational, sensible and objective. Whereas, in fact, they are usually confused and confusing, paradoxical and contradictory entities. [...]

I have seen the problem, and it’s me. We all use subtle psychological processes to conceal our true motivations and intentions, even from ourselves. This practice leads to an endless cycle of self-justification. This book shows readers how to tap into and act on our innate sense of what’s truly right versus what we deceive [...]