Elected councillors and officers of local authorities are overloaded with information from the Local Government Association. This is one of the key findings of the MORI Survey which examined communication between the LGA and member authorities.The Survey revealed that although the information provided by the LGA was timely, topical and relevant: “everybody gets everything”. As a result of this deluge of information the important messages often fail to get through. Elected members felt particularly that the arrangements are not meeting their need. They believe that they are less well informed than officers.

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