Zeitz G, Johannesson R, Ritchie J E
Group & Organization Management, (USA), Dec 97 (22/4)
Start page: 414 No of pages: 31
Explains the need for a reliable and valid method which can be used by practitioners within an organization to evaluate the implementation of total quality management initiatives. Describes the development and validation of the scale measures proposed. 

There’s been a warning that there’s much to do by schools, social services, police, the courts system and probation services before new crime legislation can be implemented successfully.
Ahead of change promised by the Crime and Disorder Bill, the Audit Commission has surveyed local services for young offenders.
Misspent Youth ‘98, reveals that it takes too long - on average four and a half months - from arrest to sentence.