Discourse strategies for dealing with conflict in participative decision making.
Yeung L N T
Journal of Applied Management Studies, (UK), Jun 97 (6/1)
Start page: 63 No of pages: 13
Examines the extent to which managers adopt conflict-handling strategies during participative decision-making meetings with their subordinates. 

The Government has hailed new statistics on the type of people holding appointments on NHS trusts and authorities as evidence that it is making the service more representative of the communities it serves.
The numbers of women, members of ethnic minorities, NHS users, carers or voluntary workers and also people local to the area serving on boards of authorities or trusts has risen.
The Government revised criteria for appointments to NHS trust and authority boards in June last year. 

Eastenders star ‘Dot Cotton’ joined representatives from council, health and voluntary services in London for the launch of a pilot scheme to improve services for older people.
Hackney is one of 28 local authorities across the UK taking part in the Government’s Better Government for Older People programme to improve public services by making them more user-friendly, give older people a voice and recognise the contribution they make to society. 

Carol Lupton, Stephen Peckham and Pat Taylor
Social Services Research and Information Unit, University of Portsmouth; Institute for Health Policy Studies, University of Southampton; Faculty of Health and Social Care, University of the West of England.
Public involvement is a key theme within the post-reform NHS, with a growing emphasis on involving people in healthcare decision-making, improving accountability to the public and developing a stronger focus on the consumer or user of services.