Schaafsma H
Leadership & Organization Development Journal, (UK), Vol 18 No 1 97
Start page: 41 No of pages: 9
Examines the role of middle managers in managing change. Considers the recommendations of the Karpin Report which looked at the skills needed by Australian managers, linking this to the literature on change, arguing that shift away from top-down change management gives a new role for middle managers. 

The Driving Standards Agency (DSA) has come up with another example of how computerisation can be used to make services more efficient without loss of standards to the consumer.
The Government has indicated that it wants to use IT as a tool to both drive up standards and give consumers more choice.
The DSA has surveyed driving test candidates in pilot areas and found that people are just as happy taking their theory test on computer as use a pencil and paper. 

The Public Sector is being encouraged to put violence against women higher on the agenda in a Government announcement of a package of initiatives leading up to a new national strategy on the issue.
It has called on all Chief Constables and local authority leaders to provide details on how they currently help victims of domestic violence.
It is the first time that Government has called on local authorities to provide details of their domestic violence policies, practices and services. 

by Blanchard, Kenneth H.
The One Minute Manager
Teaches the reader how to become a flexible and successful leader, fitting one’s style to the needs of the individual and to the situation at hand, and using the “one-minute” techniques to enhance the management and motivation of others.