Archives for July 16th, 1998

CONFLICT RESOLUTION FOR CONTRASTING CULTURES

Abstracts, PublicNet: 16 July, 1998

Clarke C C, Lipp G D
Training & Development, (USA), Feb 98 (52/2)
Start page: 20 No of pages: 13

Presents a seven-step process which can help people from different cultures understand each other and resolve problems. Based on a case study of a US-based Japanese subsidiary, highlights the difficulties that can arise because of the conflicting work methods and communication styles of team members from Japan and the USA. Sets out a method for resolving such conflicts. Explains the facilitation methods which trainers or organizational development staff can use to explore the problems that are arising at work, analyse the cultural expectations, assumptions and values which are fuelling them and understand the organizational constraints which are exacerbating them. Describes how the case study problem was resolved, drawing out the techniques which can be applied, more generally, in other companies. Outlines how this process can be integrated into corporate learning systems to make sure that the benefits of the conflict resolution are applied in other areas of the business. Sets out the benefits of this approach to inter-cultural training.

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REVIEW WILL SWEEP OUT BUREACRACY AND OBSTACLES TO AN ENTERPRISE SOCIETY

Headlines, PublicNet: 16 July, 1998

Education and Employment Minister Kim Howells says a summer consultation over the future of Training and Enterprise Councils will help deliver the government’s aim of an enterprising and inclusive society.

He’s announced a review of the government-funded TECS, found in most areas of Britain, whose job is to help local economies, principally by helping people increase their skills and move into better-paid work.

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JOINED-UP THINKING ENSURES SPENDING REVIEW DOESN’T ROB PETER TO PAY PAUL

Headlines, PublicNet: 16 July, 1998

Public sector managers are still trying to work out how there are so many apparent winners and so few losers in a spending review that’s seen nearly 21 billion pounds allocated to the NHS and 19 billion pounds to education.

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