Cacioppe R
Leadership & Organization Development Journal, (UK), Vol 19 No 1 98
Start page: 44 No of pages: 10
Highlights the number of approaches taken to leadership development and presents a framework which can be used by organizations to evaluate their current approaches and modify them to develop an integrated leadership development programme. Outlines a seven stage model which can be used to plan leadership development which is in line with the business objectives of the organization. 

Modernising the health service is about more than more new technology, says the head of the NHS Executive.
Chief Executive Sir Alan Langland said: “Modernisation is more to do with giving access to service and responding to needs, rather than developing high tech operations or using information technology, although these have part to play”. 

The Parliamentary Ombudsman has made trenchant criticisms of Government departments whose poor administration has caused injustice to members of the public.
In his latest six monthly report Michael Buckley comments on nearly 200 complaints involving 22 different departments, of which more than 130 were fully upheld.
The largest number of complaints were against the Department of Social Security, which includes the Benefits Agency and the Child Support Agency (CSA). 

Trends and Developments
Edited by: Richard Batley, Senior Lecturer in Local Government Studies, University of Birmingham, and Gerry Stoker, Professor of Politics, University of Strathclyde
Written by experts from all over Europe, this book provides an overview of issues and developments in European local government and in-depth analysis of its changing status, functions, management and control in each of the main countries.