Cacioppe R
Leadership & Organization Development Journal, (UK), Vol 19 No 1 98
Start page: 44 No of pages: 10
Highlights the number of approaches taken to leadership development and presents a framework which can be used by organizations to evaluate their current approaches and modify them to develop an integrated leadership development programme. Outlines a seven stage model which can be used to plan leadership development which is in line with the business objectives of the organization. 

Modernising the health service is about more than more new technology, says the head of the NHS Executive.
Chief Executive Sir Alan Langland said: “Modernisation is more to do with giving access to service and responding to needs, rather than developing high tech operations or using information technology, although these have part to play”. 

The Parliamentary Ombudsman has made trenchant criticisms of Government departments whose poor administration has caused injustice to members of the public.
In his latest six monthly report Michael Buckley comments on nearly 200 complaints involving 22 different departments, of which more than 130 were fully upheld.
The largest number of complaints were against the Department of Social Security, which includes the Benefits Agency and the Child Support Agency (CSA). 

Trends and Developments
Edited by: Richard Batley, Senior Lecturer in Local Government Studies, University of Birmingham, and Gerry Stoker, Professor of Politics, University of Strathclyde
Written by experts from all over Europe, this book provides an overview of issues and developments in European local government and in-depth analysis of its changing status, functions, management and control in each of the main countries. 

Willcocks L P, Currie W, Jackson S
Public Administration, (UK), Winter 97 (75/4)
Start page: 617 No of pages: 33
Assesses the applicability of business process re-engineering to the UK public sector and asks if its prescriptions and practices are suitable for radical organizational change in this context. Studies three major information technology projects, one in the health service and two in different parts of the postal service, which used a business process re-engineering approach. 

A senior figure in both the health and local government sectors has called upon councils to be a force for the future improved health of the population.
Lord Philip Hunt, who spent his working career in the NHS but has also served extensively as a councillor, said the key area in which the two sectors could come together was in acting together in the best interests of people using services. 

More evidence of the move to cross-sector working has emerged in further detail on the Chancellor’s Comprehensive Spending Review.
Among the initiatives to benefit from a three-year settlement bringing an extra five percent to the education budget, is a Sure Start programme.
Sure Start is a UK-wide programme endowed with 450 million pounds. 

Concepts and Techniques for the 1990s
Edited by: Colin Duncan, Lecturer in Industrial Relations, Department of Business Studies, University of Edinburgh
This book addresses the convergence of public administration and business management concepts in public management processes. As well as policy and reform issues, readings deal with how business concepts and techniques may be practically applied to public sector activities. 

Clarke C C, Lipp G D
Training & Development, (USA), Feb 98 (52/2)
Start page: 20 No of pages: 13
Presents a seven-step process which can help people from different cultures understand each other and resolve problems. Based on a case study of a US-based Japanese subsidiary, highlights the difficulties that can arise because of the conflicting work methods and communication styles of team members from Japan and the USA. Sets out a method for resolving such conflicts. 

Education and Employment Minister Kim Howells says a summer consultation over the future of Training and Enterprise Councils will help deliver the government’s aim of an enterprising and inclusive society.
He’s announced a review of the government-funded TECS, found in most areas of Britain, whose job is to help local economies, principally by helping people increase their skills and move into better-paid work.