Archives for August 4th, 1998

NEW MANDATE FOR HUMAN RESOURCES

Abstracts, PublicNet: 4 August, 1998

Ulrich D
Harvard Business Review, (USA), Jan-Feb 98 (76/1)
Start page: 124 No of pages: 11

Refers to the debate surrounding the role and maintenance of the human resource (HR) function; argues that HR has never been more necessary in achieving organizational excellence, and lists ways in which this excellence should be delivered. Sees a new agenda by which HR enables the organization to serve customers better and to increase shareholder value; states that the prime responsibility for transforming HR lies with the chief executive, and points to competitive challenges with which HR needs to play a leadership role – globalization, profitability through growth, technology, intellectual capital and change. Defines a new role for HR in terms of its partnering in strategy execution, administrative expertise, championing the employee and becoming a change agent; presents a change model that has been used by HR staff at General Electric (US conglomerate) in guiding the company’s transformation process. Outlines ways in which senior management can make HR focus on outcomes rather than on activities, e.g. investment in innovative HR practices.

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JOINT COMMUNICATIONS TO REDUCE EMERGENCY SERVICE COSTS

Headlines, PublicNet: 4 August, 1998

Health Secretary Frank Dobson has told ambulance service managers that the Government wants more joint control rooms and communication systems for the police, fire and ambulance services.

He has already had positive talks to encourage such partnerships with Jack Straw, the Home Secretary, and Hilary Armstrong, the local government Minister.

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BEST VALUE MEANS – NO HIDING PLACE FOR INFERIOR SERVICES

Headlines, PublicNet: 4 August, 1998

Hilary Armstrong, Local Government Minister, has again highlighted best value as a key component of the government’s thinking for local public services.

In one of her first public statements since the Deputy Prime Minister’s announced the content of the Local Government White Paper she homed in on the element which will drive councils towards achieving better value for money.

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