Archives for August 7th, 1998

DOCTOR KNOW – KNOWLEDGE MANAGEMENT IN THE NHS

Abstracts, PublicNet: 7 August, 1998

Rowland H, Harris L

People Management, (UK), 5 Mar 98 (4/5)
Start page: 50 No of pages: 3

Identifies UK’s National Health Service’s research and development strategy as a catalyst for knowledge management, citing the aim of this strategy as being the development of a knowledge-based organization in which clinical, managerial and policy decisions were taken on the basis of information drawn from research and scientific development. Questions whether this is being achieved in practice. Profiles the project set up at the Salomons Centre which looked at how hospitals and health authorities can use research knowledge in their decision making. Lists the features of a knowledge-based health organization, identified by the project, and reports the development of a questionnaire which can be used to generate discussion on knowledge management and identify organizational developmental needs. Describes how this work is carried forward in the hospitals.

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BENEFIT AGENCY PRAISED FOR BEING ABLE TO SAY IT FAILED

Headlines, PublicNet: 7 August, 1998

The Benefits Agency has been praised for publicly failing to reach one of its
performance targets.

Sir John Bourn, head of the National Audit Office, says the Benefits Agency,
which pays out in excess of 75 billion pounds to over 20 million people each year, has implemented better internal validation procedures to check its own claims about whether it meets targets set each year by the Secretary of State.

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POLICE WORK WITH HOME OFFICE ON OBJECTIVES FOR FORCE

Headlines, PublicNet: 7 August, 1998

No longer will individual police forces settle down to work out their own aims
and objectives.

For the first time, the Home Office and the Association of Chief Police
Officers have agreed a set of aims and objectives that will take all forces
into the Millennium.

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THE NEW MANAGER’S SURVIVAL MANUAL

Book News, PublicNet: 7 August, 1998

Clay Carr

This extremely accessible, hands on, practical guide incorporates the ideas and practices of team-based management which have developed since the first highly successful edition was published in 1988. Designed for newly appointed managers and those who want to become managers, it covers such topics as creating successful employee motivation, delegation and communication. Offers new insights on the trenchant management skills including influence and effective problem solving. Describes situation in which teams will work, and when they won’t. Features a “skills model” that provides readers with a method to apply everything they’ve learned in order to succeed.

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