Edgeman R L, Williams J
Quality Progress, (USA), Feb 98 (31/2)
Start page: 78 No of pages: 5
Notes the common emphasis on leadership in the quality management
philosophies of such luminaries as Deming, Juran, and Senge. Proposes a
process of integration of quality management tools and techniques that
could improve the likelihood of choosing a leader able to move an
organization in a defined direction. Discusses recruitment and selection
and focuses on the executive characteristics of leadership. Recommends application of nominal group techniques (NGT) in evaluation of candidates and describes the NGT method.
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