Joyce P
Strategic Change, (UK), Jan-Feb 1998 Vol 7 No 1
Start page: 19 No of pages: 12
Argues that management has a critical role to play in bringing about changes in public services, observing that - while there has been much change in UK public-service provision - innovative management will take time to become established. Reviews the current state of public-service management and models of state- and public-service provision (the contract, service and self-governing states).