Archives for November 16th, 1998

NEW COMPACT WITH VOLUNTEERS

Headlines, PublicNet: 16 November, 1998

The voluntary sector has been recognised as an important partner in the attainment of an inclusive society.Home Secretary Jack Straw and Paul Boateng, Home Office Minister, have launched a new Compact with the sector, which is a framework for a new, practical partnership.

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JOHN REID HERALDS NEW DEAL FOR LOCAL TRANSPORT

Headlines, PublicNet: 16 November, 1998

The ‘what matters is what works’ ethos has moved into the Government’s thinking on travel, with the announcement of more money and more freedom for local councils to tackle localised transport problems in ways that best suit their areas.Transport Minister John Reid says local transport plans will be the cornerstone of delivering the Government’s New Deal for Transport.

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GOVERNMENT: THE ULTIMATE SERVICE TURNAROUND

Abstracts, PublicNet: 16 November, 1998

Becker D O, George M A, Goolsby A E, Grissom D CThe McKinsey Quarterly, (USA), 1998 No 1. Start page: 116. No of pages: 10

Addresses the issue of how services can be delivered in a timely and effective fashion; believes that the experiences of service turnarounds in the private sector may be of value to public-sector bodies, and presents the case of one such reform at the Illinois Department of Human Services (DHS) which was created in July 1997 after a sweeping reorganization. Compares the situation before and after the reorganization, and observes that the DHS is now organized around core processes and is integrating functions across the organization; sets out its service-delivery system, and outlines how performance is measured.

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