The Maritime & Coastguard Agency has become the latest Government agency to make its services available to customers on a one-stop-shop basis.The agency has announced that from now on it will have a phone line and email service offering a round the clock information service.
There’s been further, mixed news, on the Government’s New Deal programme. The Federation of Small Businesses says job centres are not doing enough to connect young people with small firms. At The same time, the TUC has given the scheme its backing.First results of the pilots show that New Deal has got thousands into jobs, but a new survey undertaken by the Federation suggests there are still teething problems.
Cedric d’Amico and Julia ReganThis evaluation of the running of Islington’s citizen’ jury includes a questionnaire to jurors and in-depth interviews with the moderators, service manager and a councillor. The report includes guidelines for the running of future juries.