Archives for March 19th, 1999

JOINING UP SERVICES PROMPS RE-THINK ON BUILDINGS

Headlines, PublicNet: 19 March, 1999

Police forces have been urged by the Audit Commission to look at the impact of joint working with other public bodies on their need for buildings. The Commission’s report highlights the way that innovative approaches to sharing facilities with other emergency services and local agencies can improve partnerships.

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NATIONAL STANDARDS FOR PATIENT CARE

Headlines, PublicNet: 19 March, 1999

The post code in which a patient lives will no longer determine the quality of care received if the newly launched clinical governance initiative succeeds. Guidance issued to Health Authorities and Trusts aims to develop a truly national health service in which there is equitable access to consistently high quality healthcare for all patients.

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A FRAMEWORK FOR BENCHMARKING

Abstracts, PublicNet: 19 March, 1999

Dorsch J J, Yasin M M
The International Journal of Public Sector Management, (UK), 1998 Vol 11 No 2. Start page: 91 No of pages: 25

Considers the extent to which benchmarking has been used in the private sector compared with the public sector in the USA through an extensive review of benchmarking literature focusing on current practices in the manufacturing, service and public sectors. Reveals that: the academic community is lacking in terms of providing and advancing models and frameworks that integrate the many facets of organizational benchmarking. States that most of the research related to benchmarking fails to assess its impact on the organization, and there is a shortage of literature relating to its costs and benefits. Puts forward a framework that characterizes the nature of the cost-benefit function for investment in benchmarking activities. Contends that when benchmarking investment is conducted systematically, long term organizational effectiveness may be realized, promoting both enhanced operational efficiency and strategic effectiveness of the public sector organization.

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