Inland Revenue and Customs and Excise are developing a programme of closer working. All Board meetings are attended by an observer who feeds back decisions to the other department. The observer does not have any representative responsibility but the arrangement ensures that each Board has first hand knowledge of thinking and plans.
The NHS and the Prison Service have formed a partnership to improve the healthcare provided to prisoners. The partnership is an example of joined up service delivery and joined up policy making. A Working Group looking into prisoner’s health care found that the service did not match NHS standards. Reasons for this poor performance included lack of strategic direction and difficulties in recruiting and retaining staff.
Richard Hale and Peter Whitlam
Newly revised to reflect the latest research, yet still highly practical in its focus, this is a book designed to confound a common misconception and demonstrate that target setting is possible within all functions of an organisation and across all sectors.
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