Police forces across Southern Africa are benefiting from the invisible export of UK expertise. The Civil Service College and National Police Training, with funding from the Department for International Development, have collaborated in designing a training programme for police trainers. Earlier this year trainers from African countries completed training which was based on the Certificate in Training Practice syllabus. 

The stress of attending court as a witness or defendant can be increased for people with disabilities. They need to know about arrangements for giving them access to the proceedings and to buildings. People with hearing difficulties need to know if there is a loop systems. Wheelchair users need to know details of ramps and lift access.
The Court service has responded to this need with a freephone helpline 0800 3583506. 

Erridge A, Fee R, McIlroy J
The International Journal of Public Sector Management, (UK), Vol 11 No 5 98
Start page: 341. No of pages: 13
Discusses the application of quality approaches within the public sector, describing an assessment of the UK Government’s purchasing agency’s quality performance against the European Quality Model criteria.