Archives for January 10th, 2000

PIONEERING NEW PRIMARY CARE TRUSTS APPROVED

Headlines, PublicNet: 10 January, 2000

Health Minister John Denham has approved the establishment of the first 13 Primary Care Trusts (PCTs) which will be up and running by April 2000.Their task is to give local doctors, nurses and other health professionals more control over the way the NHS develops than ever before. The aim is to inject primary care expertise into the management of the frontline NHS in order to speed up and improve the whole experience of patients.

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NEWS SUMMARY – CHRISTMAS AND MILLENNIUM HOLIDAY

Headlines, PublicNet: 10 January, 2000

GOVERNMENT PROMISES BETTER IT PERFORMANCEThe Cabinet Office has promised that measures are in place to improve Government performance in IT, following scathing criticism of major projects by the Public Accounts Committee.

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PERFORMANCE DRIVERS – A GUIDE TO USING THE BALANCED SCORECARD

Book News, PublicNet: 10 January, 2000

Nils-Goran Olve and Jan RoySince the groundbreaking work of Caplan and Norton, the concept of the Balanced Scorecard has achieved increasing popularity. Many organisations have built theirobjectives around financial targets and goals of little relevance to a long term strategic vision, thus leaving a gap between strategy development and implementation. The Balanced Scorecard produces a more balanced view by also looking at customers, internal processes and learning growth. The book provides a comprehensive view of emerging Balanced Scorecard practice.

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