Archives for February 16th, 2000

BUYING CHIEF NAMED

Headlines, PublicNet: 16 February, 2000

The head of the newly created Office for Government Commerce has been named as Peter Gershon, currently Chief Operating Officer in BAE SYSTEM. He has signed a three year contract at an annual salary of 180,000 pounds. Brian Rigby, currently Director of Procurement at HM Treasury, will be the Deputy Chief Executive.The Office for Government Commerce goes live on 1 April 2000. It will oversee the purchasing activity of some 200 Government departments and agencies employing about 5000 staff on procurement tasks and spending some ?13 billion of taxpayers’ money every year. The new Office will take on the staff of Central Computer and Telecommunications Agency (CCTA), Property Advisers to the Civil Estate (PACE), The Buying Agency (TBA) together with some procurement staff from HM Treasury, Cabinet Office and Department of Health.

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MARKET RESEARCH GEARS UP FOR BONANZA

Headlines, PublicNet: 16 February, 2000

The 2000/01 market research budgets for central departments boosted to support evidence based policy development are set to increase substantially the following year. The drive to move public service culture to focus on the customer will create a demand for further market research funding.The information required for the customer focus approach is similar, and in some cases identical, to that needed for evidence based policy making. Both must have data about the needs and views of customers and potential customers. User satisfaction and service expectation findings will provide a critical input. Currently many public service organisation know little or nothing about who their customers are, but in future they will have to devise user profiles to make sense of the data they are collecting.

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LOCAL GOVERNMENT MANAGEMENT

Book News, PublicNet: 16 February, 2000

Local government in Britain is undergoing fundamental transformation. This book explores the impact of these changes on the attitudes, behaviour and job satisfaction of the managers most affected by them. On the basis of a detailed review of recent research findings and theoretical debates, it outlines the major changes affecting local government organizations and the duties and responsibilities of those working within them. This provides the context for a detailed empirical case study which explores the extent to which a rhetoric of ‘new managerialism’ is supported by a reality of change.Published by Open University Press. 208 pp. ISBN 0 335 19893 7. Paperback 18 pounds 99p. Hardback ISBN 0 335 19894 5. 55 pounds.

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