Valiris G, Glykas MBusiness Process Management Journal, (UK), 1999 Vol 5 No 1

Start page: 65. No of pages: 22

Sets out BPR methodologies in the literature under, initially, two groupings: management accounting (MA) and information systems development (IS). Discusses the main elements within each family, e.g. process focus, streamlining, and continuous improvement – MA, and business analysis, business modelling, dataflow, and strategic planning – IS. Adds a third dimension – organization theory-based methodologies (OT), which brings more of a people dimension to MA and IS approaches. Summarizes a dozen limitations seen in these existing methodologies and offers a new tool – agent reform morphism analysis (ARMA) – which contains elements of the previous groups e.g. efficiency and effectiveness. Declares ARMA gives a more holistic and improved approach to BPR through being built around systems thinking, formal mathematical notations for business rules, and establishment of supportive processes and structures.

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Under compulsory competitive tendering, businesses capable of delivering public services were seen as the competition.But now the CBI has linked with the New Local Government Network to showcase how private sector partnerships with councils can be both mutually beneficial and deliver Best Value.

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More than a hundred Primary Care Groups put in bids to work with the National Primary Care Development Team, which will pioneer the developing and sharing of best practice in a systematic way.The successful 40 chosen will be able to appoint a project manager from central funding and have access to expert advice and support.

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