Archives for May 11th, 2000

HOW TO MANAGE 360-DEGREE FEEDBACK

Abstracts, PublicNet: 11 May, 2000

Goodge P, Watts PPeople Management, (UK), 17 Feb 2000 Vol 6 No 4

Start page: 50. No of pages: 3

Sets out a six-step plan to manage 360-degree feedback, based on work done by the Whitbread Group. Advises human resource managers to make sure that the 360-degree feedback is part of the organization’s overall strategy; formally review the feasibility of implementing the feedback; draw up a questionnaire which is neither ambiguous nor woolly; pilot the scheme before implementing it fully; implement it in those areas that are most receptive to the scheme first; and make sure that the follow-up on the feedback is fully supported by the organization.

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MINISTER’S VISION OF 21ST CENTURY COURTS

Headlines, PublicNet: 11 May, 2000

Judges peering at monitors as lawyers make points sitting at their desks was part of the 21st century vision of the courts presented by David Lock, Minister at the Lord Chancellor’s Department, to the Law School at the University of West of England. Video links will become an important part of the court’s system and play a significant role in reducing costs and increasing efficiency. The same technology would be used for meetings with savings in travelling time and expense. Exchanging documents electronically would also deliver savings and increases in efficiency.As well as technology, the forces driving change in the courts are rising customer expectations and Government reforms. In October 2000 only lawyers who have contracts with the Criminal Defence Service will be able to represent assisted clients. This will guarantee quality assurance for those using criminal legal aid

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CRASH CONSULTATION ON NHS

Headlines, PublicNet: 11 May, 2000

A short, sharp, consultation exercise has been launched to find out what the public, patients and staff want from the NHS in the 21st century.Next week, there will be a series of focus groups to explore with members of the public from all age ranges and backgrounds their priorities for improving the NHS. The following week, 12 million leaflets asking for views will be available in hospitals, every GP surgery as well as supermarkets and chemists on the high street. This will be followed by meetings in Leeds and London bringing together 100 people where they will have more time and information to consider issues and make their recommendations for the NHS. There will also be a ‘Census Day’ on 31st May to gather as many views as possible from the public, patients and staff. Throughout the consultation period members of the public and patients will also be able to send their views though the dedicated website : www.nhs.uk/nationalplan.

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