Archives for May 23rd, 2000

PREVENTING VIOLENCE AGAINST HEALTH STAFF

Headlines, PublicNet: 23 May, 2000

As part of the NHS Zero Tolerance Zone, launched in September 1998, Trusts are adopting a range of measures to make the public aware that violence is unacceptable and to assure staff that the issue is being tackled.Staff in high risk areas are being given prevention of violence training, rooms are being set aside for patients showing high levels of aggression and mobile phones, pagers and personal alarms are being issued.

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ANTIDOTE FOR COUNTERING IT PROJECT DISASTERS

Headlines, PublicNet: 23 May, 2000

Criticism of a string of failed IT projects prompted the Cabinet Office to review why some projects succeed while others fail. The review team has now produced a failure avoidance guide based on an analysis of projects in the public and private sectors in the UK and abroad and on a parallel study by the Computing Software and Services Association.A major cause of failure was that IT projects were viewed as something ‘technical’ and they tended to be treated in isolation to other aspects of the work of the organisation. This resulted in limited senior management involvement. The report stresses that projects are part of the whole process of business change and that both the involvement and commitment of senior managers are critical success factors.

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