Archives for May 25th, 2000

THE INSIGHT TRACK

Abstracts, PublicNet: 25 May, 2000

Dixon NPeople Management, (UK), 17 Feb 2000 Vol 6 No 4

Start page: 34. No of pages: 5

Looks at how to take advantage of the knowledge that exists within an organization, discussing how to identify and communicate good practice throughout an organization. Draws on the example of Ford’s Best Practice Replication System to show how it can be done, describing how a specially appointed production engineer acts as a ‘focal point’ with responsibility for entering best practice from the plant he/she works in on to the company’s intranet and retrieving and disseminating best practice from other plants. Details how this system works in practice. Backs this up with description of Lockheed-Martin’s transfer method which is based on benchmarking exercises across the company and setting up a transfer team to make sure that expertise is shared between plants. Within these descriptions, considers the nature of knowledge and the ways in which it can be transferred.

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HEALTH INFORMATION THROUGH DIGITAL TV

Headlines, PublicNet: 25 May, 2000

The NHS plans to expand its role of providing health information by getting in on early developments of digital TV. An advertising campaign has been launched to find potential suppliers to develop pilot projects. A shortlist of companies will be announced in the summer and contracts will be awarded later this year.Possible themes for the pilots include expanding NHS Direct to develop live links between NHS Direct nurses and individuals; providing general health information to schools and workplaces; support for groups of people suffering from chronic conditions and their carers; and developing training and recruitment packages for NHS staff.

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PROPERTY MANAGEMENT FRAUD IN MOD

Headlines, PublicNet: 25 May, 2000

The Risk of fraud is high in replacing windows, repairing roofs, ground maintenance, decoration and constructing extensions to new buildings. The National Audit Office found that despite the risk, the Ministry of Defence had no fraud strategy and low anti fraud control arrangements. The NAO estimates that the annual loss through fraud is about 135m pounds, which is 15 % of total expenditure on property management.Engaging and monitoring sub contractors is largely carried out by commercial contractors who have little incentive to prevent or detect fraud. The auditors found that important controls that commercial contractors were supposed to carry out, including the provision of expert advice on pricing, inspections of completed work and checks between invoices and standard contractual rates, were operated less frequently than the MOD staff believed them to be.

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