Archives for May 2000

PROPERTY MANAGEMENT FRAUD IN MOD

Headlines, PublicNet: 25 May, 2000

The Risk of fraud is high in replacing windows, repairing roofs, ground maintenance, decoration and constructing extensions to new buildings. The National Audit Office found that despite the risk, the Ministry of Defence had no fraud strategy and low anti fraud control arrangements. The NAO estimates that the annual loss through fraud is about 135m pounds, which is 15 % of total expenditure on property management.Engaging and monitoring sub contractors is largely carried out by commercial contractors who have little incentive to prevent or detect fraud. The auditors found that important controls that commercial contractors were supposed to carry out, including the provision of expert advice on pricing, inspections of completed work and checks between invoices and standard contractual rates, were operated less frequently than the MOD staff believed them to be.

Read more on PROPERTY MANAGEMENT FRAUD IN MOD…



SHARPENING UP PERFORMANCE MANAGEMENT

Headlines, PublicNet: 24 May, 2000

A project in the Department of Trade and Industry, led by Byron Grote of BP Amoco, has successfully proved that a performance management system used by oil companies can be applied in a public service context. Sir Michael Scholar, Permanent Secretary at the DTI, believes that the system should be extended to other areas of the department and elsewhere.A survey at the start of the project identified weaknesses in the current performance management arrangements. The aim and vision of the group taking part in the pilot was not well known to staff below director level. The links between personal objectives, group objectives, priorities, targets and strategic framework were not well recognised. Also there was a plethora of objectives which seemed disconnected from the ‘real’ work of the team.

Read more on SHARPENING UP PERFORMANCE MANAGEMENT…

COUNCILS BID FOR FREEDOM TO DELIVER EXCELLENCE

Headlines, PublicNet: 24 May, 2000

The Local Government Association has launched an initiative to give local councils greater freedom and flexibility to set priorities and deliver excellence tailored to local needs. In return, councils will commit to delivering stretching targets. The move meets the growing concern in town halls that the Government is increasingly adopting a ‘Frontline First’ approach where money is ring fenced and goes straight to schools or hospitals, cutting out middle men such as health and local authorities.The initiative is based on the Public Service Agreements between the Treasury and other government departments. Councils would commit themselves to 12 tough targets, some of which would stretch national standards, such as increasing the achievement of 11 year olds above standards of literacy and numeracy. Other targets would relate to local priorities such as tackling crime or social exclusion. The targets would be agreed with local people and central government.

Read more on COUNCILS BID FOR FREEDOM TO DELIVER EXCELLENCE…

THE FUTURE PATIENT

Book News, PublicNet: 24 May, 2000

By Lisa HarkerAccording to a recent report in the British Medical Journal, in 20 years time developments in technology will have transformed hospitals and medical treatment beyond all recognition. Hospitals will be crammed with sensors and robots, and patients will have access to so much information that they will become their own GP. Exciting though these predictions are, the problem is that they are overwhelmingly based upon supply side issues: the technologies that will be possible and the professions that will deliver them.

Read more on THE FUTURE PATIENT…

PREVENTING VIOLENCE AGAINST HEALTH STAFF

Headlines, PublicNet: 23 May, 2000

As part of the NHS Zero Tolerance Zone, launched in September 1998, Trusts are adopting a range of measures to make the public aware that violence is unacceptable and to assure staff that the issue is being tackled.Staff in high risk areas are being given prevention of violence training, rooms are being set aside for patients showing high levels of aggression and mobile phones, pagers and personal alarms are being issued.

Read more on PREVENTING VIOLENCE AGAINST HEALTH STAFF…

ANTIDOTE FOR COUNTERING IT PROJECT DISASTERS

Headlines, PublicNet: 23 May, 2000

Criticism of a string of failed IT projects prompted the Cabinet Office to review why some projects succeed while others fail. The review team has now produced a failure avoidance guide based on an analysis of projects in the public and private sectors in the UK and abroad and on a parallel study by the Computing Software and Services Association.A major cause of failure was that IT projects were viewed as something ‘technical’ and they tended to be treated in isolation to other aspects of the work of the organisation. This resulted in limited senior management involvement. The report stresses that projects are part of the whole process of business change and that both the involvement and commitment of senior managers are critical success factors.

Read more on ANTIDOTE FOR COUNTERING IT PROJECT DISASTERS…

BEYOND TECHNICAL COMPETENCE: THE ART OF LEADERSHIP

Abstracts, PublicNet: 22 May, 2000

Scarnati J TCareer Development International, (UK), 1999 Vol 4 No 6

Start page: 325. No of pages: 11

Focuses on three attributes of leadership – moral courage; the ability to influence others; and the ability to accept responsibility. Examines what is involved in each of these. In relation to moral courage, discusses when a leader should take a moral stand and the issues involved in ethical decision making, looking at the practicalities. In relation to influence, considers the difference between being a boss and being a leader, seeing influence as being the key to this and outlining how to gain it within the organisation. In relation to responsibility, advises on taking and delegating responsibility, underlining the need to accept responsibility if things go wrong.

Read more on BEYOND TECHNICAL COMPETENCE: THE ART OF LEADERSHIP…

EVERYTHING THE MODERNISING MANAGER NEEDS TO KNOW

Headlines, PublicNet: 22 May, 2000

The Cabinet Office has published two new volumes designed to give civil servants up to date guidance on current reforms, current management thinking and ethics.The Directory of Civil Service Guidance replaces two previous handbooks – Guidance on Guidance and the Heads of Department Personal Handbook.

Read more on EVERYTHING THE MODERNISING MANAGER NEEDS TO KNOW…

PUBLIC SERVANTS PAY THE PRICE OF INADEQUATE STAFFING

Headlines, PublicNet: 22 May, 2000

A survey of staff at the Crown Prosecution Service reveal an organisation suffering unprecedented levels of stress at all grades.The survey was conducted by Organisation Stress Audit Ltd (OSA) on behalf of the CPS and supported by the First Division Association.

Read more on PUBLIC SERVANTS PAY THE PRICE OF INADEQUATE STAFFING…

GOVERNMENT INVITES COMMUNICATION ON COMMUNICATIONS REFORM

Headlines, PublicNet: 19 May, 2000

The fast-changing pace of communications technology has encouraged the Government to seek the advice of top telecommunications and broadcasting experts to ensure new legislation is appropriate.The experts are to help stimulate discussion on regulation, public service broadcasting and other key issues to be considered in the Government’s White Paper on communications reform.

Read more on GOVERNMENT INVITES COMMUNICATION ON COMMUNICATIONS REFORM…

© PublicNet is a KnowShare production | Technology by Jag Singh + Hilton & Hilton Ltd | Admin Log in