Critcher C, Gladstone BPublic Administration, (UK), Vol 76 No 3

Start page: 431. No of pages: 19

Explains how the Delphi technique is used for planning and forecasting. Describes how the technique was used in the UK privatized electricity supply industry to assess how companies should respond to customers who fail to pay their bills. Sets out the background to the problem of ‘self-disconnection’ for the electricity supply industry, describing how the Delphi technique was used and setting out the results. Assesses the value of the Delphi technique for social policy formulation, listing its advantages.

Read more on UTILIZING THE DELPHI TECHNIQUE IN POLICY DISCUSSION…

Social exclusion is as acute in many countryside areas as in inner cities, according to a new report by the Countryside Agency.To low income and the lack of a secure home can be added the difficulties of travelling long distances to access health care and services, and social isolation.

Read more on SOCIAL EXCLUSION IN RURAL AREAS…

A new report aims to prepare the ground for dealing with the challenges and opportunities of an ageing population.’The Age Shift’ comes from the Foresight Ageing Population panel, one of several teams built from business, the science base and government to predict likely developments in a range of sectors.

Read more on MANAGING AN AGEING POPULATION…