Archives for August 17th, 2000

COMMUNICATION: GETTING TO THE HEART OF THE MATTER

Abstracts, PublicNet: 17 August, 2000

Connolly CManagement Development Review, (UK), Vol 9 No 7 96

Start page: 37. No of pages: 4

Pinpoints communication as one of the issues which comes near the list of grumbles in most organizations, and the gap between briefings and real communication. Suggests some actions which managers can take to improve communication in their business teams, such as recognizing the difference between task, process and maintenance in meetings, keeping a balance between electronic and human communication, networking to build relationships and developing team members’ communication skills.

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THE ENGLISH PATIENT – FACING COVERT PRIVATISATION

Headlines, PublicNet: 17 August, 2000

A leading thinker on the NHS has declared that Government proposals to allow NHS bodies to levy charges for the personal elements of care amounts to covert privatisation. Professor Allyson Pollock says that the move will fundamentally change the way some English patients receive health care in an editorial in this week’s British Medical Journal (BMJ).Under the plan, new care trusts will be able to commission and deliver both primary and community care as well as social care. They will define what is NHS care and what is social care, with the social care elements subject to local authority charging policies. Because they can levy charges for personal care in the private sector, primary care trusts will have clear financial incentives to shift intermediate care into non-NHS settings, says the BMJ editorial.

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RISK MANAGEMENT

Headlines, PublicNet: 17 August, 2000

A new report backs the argument that properly planned and managed risk-taking in the public sector can promote innovation and lead to improved value for money for taxpayers. By September 2000, all Government departments must set out how they are going to handle the risks for which they are responsible, and the new report, from the National Audit Office (NAO) aims to help them prepare.The report, Supporting Innovation: Risk Management in Government Departments, draws on an NAO survey of 257 government departments, agencies and non-departmental public bodies. It sets out examples of good practice in risk management from public and private sectors, including the approach to countering risks involved in implementing innovative approaches to the early release of prisoners and crime reduction in schools. It also highlights the progress made in the development of guidance on risk management strategies and frameworks, particularly by HM Treasury and the Cabinet Office.

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