Archives for August 30th, 2000

COMMON KNOWLEDGE

Book News, PublicNet: 30 August, 2000

Dixon NBrings the clarity and rigour of an academic to research with a number of large organizations, such as BP Amoco, Ford, Texas Instruments and the US Army. Identifies five main types of knowledge transfer: – serial transfer: when the same team moves from one task to the next, building up knowledge as it goes on; near transfer: one team passing on explicit knowledge to another team undertaking a similar task; far transfer: tacit knowledge about non-routine tasks being made available to teams in other parts of the organization; strategic transfer: harnessing the collective knowledge of the organization for a strategic task; expert tranfer: seeking internal experts to answer specific technical questions. Examines the dynamics of these processes, using case studies to bring each knowledge transfer type alive. Focuses on how to capture knowledge and disseminate it, with little attention paid to the receptivity of the audience. Challenges a widely accepted view that it is necessary first to create a learning culture before the exchange of knowledge can happen. Argues that there are a number of ways in which an organization could transfer its most critical knowledge – some that require technology and many that don’t.

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PARTNERSHIP BOOSTS OUT OF SCHOOL ACTIVITIES

Headlines, PublicNet: 30 August, 2000

The Partners for Study Support scheme has been launched to boost children’s motivation and build their self-confidence through activities such as writing a community newsletter or taking part in environmental work. . Out of school activities help raise achievement back in the classroom and prepare pupils for the world of work.Some140 public, private and voluntary sector organisations will work in partnership with 345 schools to support 130 projects. Young people will get the chance to take part in new sports, stage drama productions, record music, create their own museum exhibits, explore archaeological digs, learn conservation skills and design fashion outfits through the projects, which offer a range of experiences not always available at school.

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NEW ERA FOR DELIVERING SERVICES ON LINE

Headlines, PublicNet: 30 August, 2000

The launch of a service for buying fishing licences from the Environment Agency marks a new era for the delivery of government services on line. Licences will continue to be available from Post Offices, but those who are willing to pay an additional one pound fifty pence can place an order and pay on line and the licence will be delivered to them by post. The service is provided by Impower, a dotcom start up company.The service is easy to use with a selection menu for type and duration of the licence. The transaction can be carried out 24 hours a day and 7 days a week. When the licence expires a reminder will be sent by e-mail. In addition, paying on line by credit card rather than by cash at the post office means that the purchaser can benefit from card reward schemes such as cash back and airmiles.

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