Archives for September 1st, 2000

VODOFONE SECURES MOBILE PHONE DEAL

Headlines, PublicNet: 1 September, 2000

Vodofone has secured a two year deal to provide mobile phone services to 100,000 users in public services for the next two years. The deal extends cross central and local government and the health service and it includes tariff reductions and access to new technology.This is the first public sector wide contract to be negotiated by the newly formed Office for Government Commerce and it is claimed that it will deliver savings to the taxpayer of some 38 million pounds over two years.

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PRODUCTIVITY FAILS TO SATISFY TREASURY

Headlines, PublicNet: 1 September, 2000

The Treasury has placed faith in the Public Service Agreements as the way to raise the productivity of public services, but in a report ‘Public Service Productivity: Meeting the Challenge’ it recognises that it is fighting an uphill battle. The ideal is that effective performance management is be embedded in the culture and values, and that it involves everyone in improving the service they deliver. Few public service organisations can claim that this has been fully achieved.The report is based on the work of the Public Service Productivity Panel, which is made up mainly of senior managers from the private sector. Panel members contribute their time and expertise for free and are independent of the Government. The Panel was formed in 1998 and has completed 12 studies so far. Findings from the studies reveal a culture that does not place a high value on productivity. A study on measuring police performance found extremely wide variations between different forces performing identical work in similar conditions. A shambolic scene was revealed by a study of hospital outpatient arrangements.

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