Archives for October 27th, 2000

GETTING BETTER VALUE FROM BEST VALUE

Headlines, PublicNet: 27 October, 2000

Survey forms are pouring into local council offices revealing how satisfied people are with the services they receive, but it will not be possible to compare performance between councils until well into the next Best Value plan year. This is the largest public consultation exercise by local government and it will reveal what people think about local services including schools, refuse collection and recreation facilities.Some councils, including most London boroughs and the county and district councils in Essex decided to short circuit the Department for Environment Transport and Regions timetable and run joined-up surveys. This allows them to get limited comparative information before the end of 2000, in time to influence the Best Value Plan starting in April 2000.

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FROM POSTMASTER TO WEBMASTER

Headlines, PublicNet: 27 October, 2000

The Post office has started to move its 18,500 branches into the information age by signing a deal with UKVillages.co.uk, an independent company that raises revenue through sponsorship. All post offices will have their own webpage, free of charge, where they can set out their services, special offers and news. Following successful piloting the project is being extended across the UK.The success of transforming postmasters into webmasters is crucial to Government plans for the Post Office to re-invent itself and diversify by turning branches into one stop e-Government shops and Internet learning centres. This vision was published in a Cabinet Office report that described the largest retail network in the country as a ‘sleeping giant’.

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