Archives for October 30th, 2000

WHITEHALL IMPORTS CHANGEMASTER

Headlines, PublicNet: 30 October, 2000

The appointment of Susan Thomas as Director of Corporate Services with a seat on the Department for Education and Employment Board reveals that new thinking is starting to affect Whitehall. Although there have been outside appointments to top civil service posts in the past few months, such as the new chairman of Customs and Excise, this is probably the first appointment of a changemaster who is adept at the art of leading change. Her role in the new job is to drive forward the modernisation of DfEE and her appointment marks the next stage in the Department’s change management programme. She joins the Department with a track record of managing change in the Transition Team which set up the Greater London Authority, and in modernising Local Government in Lewisham.It has become clear from recent pronouncements and this appointment that the civil service has now joined other areas of the public sector in valuing people who are adept at leading change. Changemasters are still fairly thin on the ground in the public sector compared to the world of business and commerce, but it is becoming a career specialism and a fast track to the top.

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GREEN LIGHT FOR TOWN HALL SHAKE-UP

Headlines, PublicNet: 30 October, 2000

The most radical reform of local councils for a century is about to sweep through town halls. Legislation is now in place for councils to move away from the committee system of decision taking and to set up systems that separate councillors into those with an executive role and backbenchers.The committee system has long been recognised as inefficient. It has also been criticised because major decisions are often taken by the ruling political party behind closed doors and citizens have no idea who is actually taking decisions. This has led to a popular view of councils as bureaucracy laden, inefficient institutions that are open to corruption. The new arrangements give greater efficiency, they are transparent and the people who take the decisions are accountable.

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CULTURAL CHANGE

Abstracts, PublicNet: 30 October, 2000

Vermeulen W
Training for Quality, (UK), Vol 5 No 1 97
Start page: 40. No of pages: 6

Contends that the attitudes of employees will determine the ability of an organization to change, examining how the quality culture of an organization will affect the implementation of total quality management (TQM). Advocates carrying out a quality audit before planning the implementation of TQM and basing any change management strategy on the results, outlining the issues involved in managing cultural change generally. Focuses on UK universities, identifying the factors which will affect their ability to implement TQM, and the changes which they need to make to their cultures if these implementations to succeed. Uses research on changes in South African universities to illustrate the process for assessing employee attitudes when implementing a TQM programme.

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