There’s been a warning that a raft of legal issues stand in the way of a smooth progression towards electronic service delivery.The report which raises the concerns covers local government, but could make useful reading for anyone in the public sector planning electronic service delivery, as the legal hurdles are not unique to that sector. 

A new starter home initiative that could help at least 10,000 nurses, teachers, police and other key workers buy affordable homes is among the features of the Homes Bill and set out in a housing policy strategy by the Deputy Prime Minister.Other initiatives include the introduction of the seller’s pack to ease the stress of moving house, and new help for 100,000 people who face homelessness through no fault of their own. 

Fenwick P, Cordey-Hayes MHuman Resource Management Journal, (UK), 2000 Vol 10 No 2
Start page: 58. No of pages: 11
Studies the process by which the UK’s Benefit Agency developed a strategy for managing the clerks who were involved in assessing Income Support claims, using the study to assess the theories and frameworks advanced in the strategy literature.