Wainwright D, Waring TThe International Journal of Public Sector Management, (UK), 2000 Vol 13 No 3. Start page: 241. No of pages: 19
Assesses the progress of information management and technology strategy in the UK National Health Service (NHS) over a period of 10 years. 

A joint report by the DfEE and Cabinet Office Public Sector Team, “Making a Difference, Reducing School Paperwork”, shows significant progress towards the stated goal of reducing paperwork for English schools.It shows that as a result of a range of measures, which include sending less departmental paperwork to schools and requiring fewer forms to be filled in, a typical school is expected to be saving more than 200 hours of paperwork every year, equivalent to more than a month’s work for one person. 

Sir Richard Wilson, Head of the Civil Service, claims good progress is being made with radical reform of the organisation.In his first annual report to the Prime Minister on the programme of reforms announced last year, he says important first steps have been taken. 

There’s been a warning that a raft of legal issues stand in the way of a smooth progression towards electronic service delivery.The report which raises the concerns covers local government, but could make useful reading for anyone in the public sector planning electronic service delivery, as the legal hurdles are not unique to that sector. 

A new starter home initiative that could help at least 10,000 nurses, teachers, police and other key workers buy affordable homes is among the features of the Homes Bill and set out in a housing policy strategy by the Deputy Prime Minister.Other initiatives include the introduction of the seller’s pack to ease the stress of moving house, and new help for 100,000 people who face homelessness through no fault of their own. 

Fenwick P, Cordey-Hayes MHuman Resource Management Journal, (UK), 2000 Vol 10 No 2
Start page: 58. No of pages: 11
Studies the process by which the UK’s Benefit Agency developed a strategy for managing the clerks who were involved in assessing Income Support claims, using the study to assess the theories and frameworks advanced in the strategy literature. 

Wendi R Bukowitz and Ruth L Williams.Presents a practical and comprehensive approach to knowledge management issues. It sets out a ‘knowledge management diagnostic’ that can help organisations assess their strengths and weaknesses.
Financial Time/ Prentice Hall. 24 pounds 99

Two e-businesses have teamed up with the Institute of Public Finance to develop a range of e-learning courses.The first courses will be aimed at local authorities and focus on local government finance, best value and IT skills for local government staff and councillors.
‘Enlighten’ is a joint venture between Epic, already a supplier of on-line training, and Impower, which provides e-delivery solutions to both the public sector and small businesses. 

The Government has tried to keep pace with the technology revolution that’s changing the face of broadcasting and telecommunications.The Communications White paper aims to strike a balance between protecting quality and variety of programming and light touch regulation that will allow British broadcasters to flourish and sell their products in a global market. 

A new project by one of London’s biggest hostel providers aims to help solve the combined problems of people who have nowhere to live and who also misuse drugs or alcohol.By being based in a hostel for the homeless, the project aims to be in the right place at the right time for a group which contains a large percentage with these kind of problems.