Bob GarrattThis is a revised edition of a book published in 1986 that was one of the first to try to put learning ideas at the top of the management agenda. The author is a leading authority on the subject.
Published by HareperCollins. 137pp. 14 pounds 99p.

Staff in about one third of councils in the UK will be able to take a computer driving test before the end of the year. The European Computer Driving Licence is the first pan-European Union qualification in personal computing skills. 

The Freedom of Information Act, which came into effect today, will radically alter the relationship between those who provide public services and the public at large.