By Steve Carter
This exciting and controversial new book takes the history and culture of the Renaissance as a metaphor and frame of reference for organizations today. In Renaissance Management, Carter examines the evolution of the modern equivalent to the multi-skilled renaissance merchant, soldier, poet - the multi-skilled flexible worker. He challenges some of the traditional assumptions concerning the nature of organizations and the relationship they must have with their workforce. 

The London Borough of Camden is re-shaping front-end services to provide one stop shops for customers. The plans provide for personal callers and users of the telephone and Internet.The first Community Access Point is due to be launched next year and it will allow callers to speak face to face with staff to get information and to carry out transactions such as paying council tax.. 

Training of nurses, midwives and other health professionals is undervalued in the health service and the NHS culture does not adequately support their learning and development.