Archives for March 1st, 2001

RENAISSANCE MANAGEMENT – THE REBIRTH OF ENERGY AND INNOVATION IN PEOPLE AND ORGANIZATIONS

Book News, PublicNet: 1 March, 2001

By Steve Carter

This exciting and controversial new book takes the history and culture of the Renaissance as a metaphor and frame of reference for organizations today. In Renaissance Management, Carter examines the evolution of the modern equivalent to the multi-skilled renaissance merchant, soldier, poet – the multi-skilled flexible worker. He challenges some of the traditional assumptions concerning the nature of organizations and the relationship they must have with their workforce. In particular, he criticizes the notion of fixed ‘roles’, in favour of a more flexible and holistic approach to working practice and organizational structure. Inspiring and thought-provoking, this book will stimulate debate about the real priorities and opportunities for individuals and organizations.

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CAMDEN PUTS CUSTOMERS AT THE CENTRE OF E-GOVERNMENT

Headlines, PublicNet: 1 March, 2001

The London Borough of Camden is re-shaping front-end services to provide one stop shops for customers. The plans provide for personal callers and users of the telephone and Internet.The first Community Access Point is due to be launched next year and it will allow callers to speak face to face with staff to get information and to carry out transactions such as paying council tax.. There will be video conferencing facilities so that callers can deal directly with staff in different locations around the borough. Further Access Centres will be set up in community centers, libraries and purpose built buildings.

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NURSE TRAINING MUST IMPROVE TO MEET NHS PLAN

Headlines, PublicNet: 1 March, 2001

Training of nurses, midwives and other health professionals is undervalued in the health service and the NHS culture does not adequately support their learning and development. Reports by the Audit Commission and the National Audit Office make it clear that there must be changes if the commitments in the ten year NHS plan are to be met.The Audit Commission found that one third of staff had not agreed training needs with their managers in the last 12 months and that some NHS trusts spend five times as much as others on training per healthcare staff member. The Commission also found that in a minority of trusts, over a quarter of the post-qualification nurse training places are not being used. The Commission report ‘Hidden Talents’ recommends that NHS trusts should look closely at the implications of staff training and review how much they spend on different forms of training and development.

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