Archives for March 27th, 2001

PUBLIC SERVICE LEADERSHIP SCHEME LAUNCHED

Headlines, PublicNet: 27 March, 2001

The Cabinet Office has launched a leadership development scheme for middle managers in the Civil Service, National Health Service, police service and local government. It will help the leaders of tomorrow to work across organisational boundaries to deliver better public services and to develop their leadership skills.The programme will include formal learning sessions involving skills workshops and cross-sector case studies and simulations. There will also be opportunities for secondments and mentoring schemes.

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GROUND BREAKING PARTNERSHIP SET TO CHANGE THE FACE OF LOCAL GOVERNMENT

Headlines, PublicNet: 27 March, 2001

Liverpool City Council and BT have set up a company to deliver a wide range of council services. The new company Citizen First, in which the City Council will have a 19.9% stake, will provide the first point of caller contact through an expanded call centre as well as through, mail, internet, fax, e-mail, interactive TV or kiosks. Later the company will take on revenue collection, benefit payments, payroll and human resource management. The contract is worth 300 million pounds over ten years.Some 1200 council staff will move to the new company on long term secondment, but remain employees of the City Council. They will benefit from new skills training, personal development and better environments in which to work. There have been extensive consultations with the trades unions.

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