Public sector leadership is moving towards crisis and prompt action is needed stop the drift. This is the conclusion of a report by the Cabinet Office’s Performance and Innovation Unit. The problem is not a decline in the quality of leadership, but a slowness to respond to the changing world. Leaders in the 21st century are facing demands to modernise public services and orient them more closely to the needs and wishes of customers.
Noordegraaf MThe International Journal of Public Sector Management, (UK), 2000 Vol 13 No 4
Start page: 319. No of pages: 14
Observes 12 Dutch public managers to determine the managerial competencies of real life public managers. Briefly examines the literature on managerial behaviour, commenting on the difference between theory and reality and then combines a modified garbage can school approach to decision theory with the leader behaviour school to develop a research framework.