Archives for April 11th, 2001

IN SEARCH OF LEADERS

Book News, PublicNet: 11 April, 2001

By Hilarie OwenThis book offers the motivation and tools necessary to unlock the leadership potential within each of us. Hilarie Owen argues that, through simply discovering their own potential, anyone can become a great leader within their own sphere of ambition regardless of their position within a formal hierarchy. Features numerous inspirational anecdotes and cases of achievements of a cross section of society as well as a series of challenging exercises. In search of leaders blows away traditional views of leadership and sets readers firmly on the road to personal responsibility and achievement.

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END OF THE LIBRARY QUEUE IN SIGHT

Headlines, PublicNet: 11 April, 2001

Library queues have been banished from the Allerton Library in Liverpool with the introduction of a computer which replaces people behind the desk. To issue or renew books, borrowers swipe their library card, press a button and are issued with a receipt which provides the title of the book, and the date it is due back. To return books, customers swipe their card, press another button and drop the books into the letterbox which is placed under the unit. A new lower desk has been introduced for use by children, the disabled and wheelchair users.Borrowers have found the automated routine easy to use and responded positively to the new system. As well as reducing waiting times, staff are now more readily available to help with queries and advice.

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CIVIL SERVICE FAILING TO CHANGE

Headlines, PublicNet: 11 April, 2001

A cross party group of MPs claim that attempts to bring the Civil Service into the 21st century are failing. They urge the setting up of a royal commission to produce a comprehensive strategy for change. The MPs claim that the old fashioned culture personified by Sir Humphrey in the television comedy Yes, Minister, maintains its stranglehold on Whitehall. The Civil Service is highly skilled in the process of government, which includes providing top class advice and memos of the highest quality. It is not good at delivering policies.The MPs claim that civil servants have not responded to their changing roles which now include policy delivery as well as advice. They want civil servants to be better informed about their roles in assisting ministers. They also call for urgent action to get clear descriptions of the skills required to respond to the changing situation.

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