Archives for May 22nd, 2001

ON LINE HELP FOR CHANGE MANAGEMENT

Headlines, PublicNet: 22 May, 2001

A knowledge portal to help public bodies respond to the challenge of change has been launched by PricewaterhouseCoopers. The timing of the launch of Excelsior www.excelsior.pwcglobal.com  coincides with criticism of the Government for failing to deliver improvements in public services and promises by all parties to bring radical change in the future. Whatever outcome the election, it is clear that designing and managing change will be the key challenge for public services.Excelsior brings together experience in change management and performance improvement in the form of case studies, a database of articles and presentations illustrating how challenges have been met. There is also information on quality standards and quality models. The knowledge resource is supplemented by an advisory service on the overall change process starting with organizational assessments through to implementing a change programme. Chat rooms will encourage the development of networks for managers facing similar challenges.

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PUBLIC SERVICES AT THE CENTRE OF POLITICAL STORM

Headlines, PublicNet: 22 May, 2001

Once again the election debate has focused on public services with politicians seeking to reveal or conceal their funding intentions, particularly in the longer term. Funding promises for public services are tempered by tax promises for the taxpayer and whilst the greatest volume of the debate is about tax, the outcome will be crucially important for the services.The Conservative Party have pledged that public spending on health and education would still go up, despite a commitment to cut expenditure by 8 billion pounds. The Labour Party asserts that they have costed these proposals and found that the total is 10 billion pounds.

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