The drive for better quality public services is being reflected in higher stress levels. Zurich Municpal, the leading provider of risk management services and advice to the UK public sector, has reported a 30% rise in stress related claims since last year. Typical of a growing number of claims for mental and emotional injury was a social worker who was awarded 140,000 pounds for a stress related illness. One in five people in the workplace in the UK experience work related stress.The Confederation of British Industry’s annual absence survey published in May 2001 revealed that public sector workers continue to be absent for more days than those in the private sector. An average of 10.2 days compared to 7.6 for the private sector.
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