Archives for May 2002

DEVELOPING PUBLIC SERVICE LEADERS FOR TOMORROW

Headlines, PublicNet: 31 May, 2002

Experiences gained from teaching, research and consultancy in the
University of the West of England and dialogue with colleagues in public
service agencies has led to a new post graduate course built around
leadership and inter-agency working. The new programme is designed to meet
the post-graduate needs of managers and leaders within public service
agencies, whether they are in the public, voluntary or private sectors. It
is the product of partnership working between educational providers and a
wide range of organisations as potential purchasers and providers of public
services.

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ENCOURAGEMENT SUPPORT AND FUNDS FOR THE VOLUNTARY SECTOR

Headlines, PublicNet: 31 May, 2002

Home Secretary David Blunkett has smoothed the way for the voluntary sector
to play a larger role in implementing Government policies. It is expected
that the Treasury’s cross-cutting review on the role of the voluntary
sector in delivering public services will set out a blue print detailing
how the Government can work with the voluntary sector to deliver high
quality public services. The review, which is part of the Comprehensive
Spending Review, will be published in the summer.

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BENCHMARKING STAFF PERFORMANCE

Book News, PublicNet: 30 May, 2002

By Jac Fitz-Enz

This groundbreaking book shows how to apply benchmarking techniques –
typically used successfully in line positions in manufacturing environments – to measure the added value of staff. Jac Fitz-Enz shows how to plan and execute a benchmarking project that clearly demonstrates the vital, measurable role personnel departments play in contributing to quality, productivity, and service in organizations. And he unveils a
unique and powerful tool: a dynamic process for making continuous progress toward quality and service.

Read more on BENCHMARKING STAFF PERFORMANCE…

ON LINE CARE PILOT LAUNCHED

Headlines, PublicNet: 30 May, 2002

The trial phase of Leicestershire CareOnline has started with 20
volunteers testing the site. The aim of the service is to connect people to
information and services through the Internet and it is being developed for
people who need information, advice or help about social services, local
doctors, dentists, opticians, chemists, district housing as well as money
and benefits issues. It has been developed to help ensure that people can
get information they need without having to contact a number of different
agencies or council departments.

Read more on ON LINE CARE PILOT LAUNCHED…

CASH FOR INNOVATION – GET YOUR BID IN NOW

Headlines, PublicNet: 30 May, 2002

Central departments, local councils, health bodies and other public sector
organizations are invited by the Treasury to get their bids in now for
funds from the Invest to Save Budget. It is expected that 50 million
pounds will be made available, but bidders will have to find 25% of costs
from their own budgets.

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LOWEST COST CULTURE MUST END

Headlines, PublicNet: 29 May, 2002

A clear message has gone out to public services that there must be an end
to selecting the lowest cost bidder for IT projects. Not only can the
lowest cost bid be directly harmful because it does not necessarily equate
to value for money, but it is also deterring many IT suppliers from
bidding. The directive comes in a new best practice guide to accounting
officers and senior management from the Office of Government Commerce,
which spells out that procurement decisions are to be based on value for
money, not lowest price.

Read more on LOWEST COST CULTURE MUST END…

STRATEGIC VISION: SUSTAINING EMPLOYEE COMMITMENT

Abstracts, PublicNet: 29 May, 2002

By Donald R. Domm: John Carroll

Vision is a key part of both the concept and practice of leadership. Many
managers successfully create it and present it to staff. However, they are
often less good at retaining employees’ long-term commitment to the vision,
which results in lost opportunities. This article explores how effectively
senior managers build and sustain employee commitment to strategic vision,
and how they could improve.

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OUTSIDER VIEW TO HELP STEER DTI

Headlines, PublicNet: 29 May, 2002

The Department of Trade and Industry has appointed independent members to sit on the boards that provide strategic direction for the department. The
newcomers are drawn from business, union and academic backgrounds. Their job will be to offer independent expert advice on how the department can work more effectively and bring fresh thinking and an external perspective to the DTI.

Read more on OUTSIDER VIEW TO HELP STEER DTI…

COURTS MOVE INTO THE 21ST CENTURY

Headlines, PublicNet: 28 May, 2002

In the first major revamp of the Civil and Family Courts for 150 years,
hearing venues are set to rise from 234 to 275 and Business Centres are to
be set up to handle all back office administration. Changes that have
affected the courts since the 19th century include growth and movement in
population and the creation of new towns, more options for paying fees
other than cash and cheques, the need to contact the courts outside the
hours of 10 am to 4.30 pm and the advent of technology to support users,
judges and officials. The new business model responds to all these changes.

Read more on COURTS MOVE INTO THE 21ST CENTURY…

LOG ON FOR LEADERSHIP SKILLS

Headlines, PublicNet: 28 May, 2002

Public service leadership skills can now be developed on line. Six central
departments have already signed up with the Centre for Policy and
Management Studies for the Internet based training programme. The CMPS,
which is part of the Cabinet Office, claims that the interest in the
programme indicates a major cultural shift at senior levels of the Civil
Service.

Read more on LOG ON FOR LEADERSHIP SKILLS…

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