Archives for June 5th, 2002

MEASURING INNOVATION

Abstracts, PublicNet: 5 June, 2002

Richard M. Walker, Emma Jeanes and Robert Rowlands.Although Governments encourage public service organizations to innovate, little is known about the extent of innovation in public service. A private sector approach to the measurement of innovation – the literature-based innovation output indicator (LBIOI) – is applied to public service organizations to address this significant information gap. The method is described and then explored in one public service sector, English housing associations. A sample of 257 innovations is constructed and then subject to analysis. This initial testing of the LBIOI indicates that the approach can be applied across public services to create longitudinal data sets, which will enhance the communication of good practice and the use of evidence in public policy, management and research. This methodology offers initial insights to public service innovation and would allow relationships to be explored notably innovation and performance.

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SOCIAL SERVICES GET STARS

Headlines, PublicNet: 5 June, 2002

In the same way as ‘star ratings’ have provided a common measure for hospitals, social service departments across England have now been subject to hotel-style performance measures.The social services star system avoids loading councils with yet another layer of inspection by re-using evidence from published Performance Indicators, inspection, Social Services Inspectorate (SSI) / Audit Commission Joint Reviews, review of plans and in year performance information from both the SSI and the external auditors for each council.

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DTLR UNJOINED

Headlines, PublicNet: 5 June, 2002

One of the first demonstrations of joined up Government by the Labour administration has been lost in the post-Byers shake-up.The running of transport and local government is seen as just too big a job for one Secretary of State to handle.

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