Archives for July 8th, 2002

BENCHMARKING FOR BEST PRACTICE IN THE PUBLIC SECTOR

Book News, PublicNet: 8 July, 2002

By Patricia Keehley, Steven Medlin, Sue MacBride, Laura LongmireFor leading companies in the private sector, benchmarking has become a major catalyst for change: a key tool for gathering information from competitors and process leaders, as well as from within. Benchmarking for Best Practices in the Public Sector is a unique practical guide that shows public officials and administrators at all levels of government how to identify best practices and implement them in their organizations.The authors go beyond abstract concepts to bring benchmarking to life, with case examples. They show how benchmarking methods have been adapted to the unique needs of the public sector and describe the tangible benefits gained by public agencies that have applied these techniques. Offering detailed how-to advice along with checklists, flowcharts, sample forms, a resource directory, and other tools to help managers take action quickly.

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EDUCATION AS A REGENERATION TOOL

Headlines, PublicNet: 8 July, 2002

Both local and national government figures recognise that quality education must be at the heart of any long term community regeneration plans.With that in mind, a joint New Local Government Network (NLGN) and Improvement and Development Agency (IDeA) conference aims to point to practical examples of how local schools are working with a range of partners to contribute to ‘community well-being’.

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BOMBARDED WITH LEGISLATION

Headlines, PublicNet: 8 July, 2002

The right wing Centre for Policy Studies has conducted a survey into the amount of regulation swamping UK banks.It says that the banking industry has suffered 18 different regulatory or governmental interventions since 1997. These interventions, it finds, have consumed large amounts of top executive time and have deflected banks from customer focused activities. Several of the inquiries have overlapped in timing and objectives.

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