Archives for August 27th, 2002

THE YOUTH DIVIDE: DIVERGING PATHS TO ADULTHOOD

Book News, PublicNet: 27 August, 2002

By Gill JonesYoung people are becoming increasingly sharply divided between those who have and those who do not. At a time when the major policy thrust is to combat social exclusion, the report shows how difficult this will be. Despite investment in education and training, inequality continues and becomes more extreme. Polarisation of experience occurs in every aspect of transition to adulthood. The youth divide provides an overview of the changes in transitions to adulthood and proposes ways of overcoming the processes of social exclusion.

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EASIER TO CONTACT THE COUNCIL – IF YOU LIVE IN LIVERPOOL

Headlines, PublicNet: 27 August, 2002

Liverpool City Council continues to make it easier for people to get in touch. Libraries are now being used to provide one stop shops for council services. In the pioneer site the shop has in its own section of the library and offers the same services as the city’s four larger one stop shops. The shops give people access to all council services under one roof, from housing benefits to education awards. Each shop is specially designed with the customer in mind, in welcoming, comfortable surroundings.Callers to the shops are given an individual ‘account’ which means council advisors can deal with a number of different enquiries in one visit.

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NHS DEVELOPING SMARTER BACK OFFICE SYSTEMS

Headlines, PublicNet: 27 August, 2002

Finding ways of making back office systems, such as finance, human resources and procurement, work smarter, is a key element of the NHS Modernisation programme. The National Shared Services Initiative aims to introduce standardised systems across the NHS to make the collection of data quicker, easier and more accurate.Some 600 NHS finance departments use different methods, processes and software and the result is that information varies in quality and is difficult to collate. More than 40 NHS Trusts are now taking part in a pilot programme to test the concept of Shared Financial Service Centres and two pilot centers have been set up. The centres are working with private sector suppliers and NHS staff to develop new and innovative ways for managing NHS finance. The interim system, which is provided by Oracle, is being tested and the first wave of NHS trusts will migrate to the pilot centres early in 2003

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