By Alastair Evans and Mike WaltersThe book shows how managers can measure the impact of absence on their own organisations, including the causes and cost, while offering guidance on how to build an effective programme. As well as case studies, the book offers sample policies plus guidance on the legal and disciplinary aspects of absence management. It demonstrates that effective absence management needs to be balanced and tailored. 

The London School of Economics and Columbia University have jointly launched an MPA in Public and Economic Policy. The degree is essentially a public sector MBA. 

The 1.3 million incidents of work-related violence a year affect staff morale and lead to high absenteeism, recruitment and staff turnover problems. As support for the Health and Safety Commission’s target to cut incidents of violence at work by 10 per cent by the end of 2003, the Employment National Training Organisation has devised a set of standards.