Workers in public sector organizations are less satisfied with work then they were last year and they are also less satisfied than those who work in the private sector. This is one of the main findings in the latest survey into employee attitudes by the Chartered Institute of Personnel and Development. Levels of satisfaction, trust and commitment are all lower in the public sector. This negative picture of the state of morale reinforces that in the recent Audit Commission report ‘Recruitment and Retention’.A significant finding of the Survey was that workplace satisfaction is adversely affected by lack of trust in senior management. Only one in three people trust senior management “a lot” to look after their best interests. For younger workers aged between 25-29 this figure falls to only 1 in 5. The Institute points to encouraging evidence that senior managers across the public sector are beginning to address the key issues with examples of outstanding leadership and effective work teams right across the sector.
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