Archives for August 7th, 2003

CHOICE: WHAT ROLE CAN IT PLAY IN HELPING LOCAL SERVICES EVOLVE?

Book News, PublicNet: 7 August, 2003

The pamphlet calls for a greater understanding of the role that ‘choice’ might play in the delivery of local public services. It details three distinct mechanisms of choice at local level – individual choice of provider, collective choice and choice of service options; and in doing so suggests possible ways in which each mechanism could be extended or introduced. It explores the choice of service option mechanism and the possibility of generating extra revenue through user charges. It suggests that this might be a way for the local authority to discover what the public really values most so that in time core ‘free’ services can reflect those factors.The pamphlet is published by the New Local Government Network and is available free of charge from http://www.nlgn.org.uk

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GETTING ACCUSTOMED TO CHANGE

Headlines, PublicNet: 7 August, 2003

Change is being accepted as an essential part of work. A Europe wide survey of the public, financial services and manufacturing sectors, by Deloitte Consulting, found that three quarters of the respondents view change as having a positive influence on their organizations. Less than 20% felt that their performance had suffered as a result of increased change over the past 12 months.The success factor in keeping people on board is harnessing the energy associated with the change and using it as a positive force to motivate people. The survey highlighted the importance of communication. Across the industries, the financial services sector fared best for internal communication. More than 90% of respondents from the sector said they first heard of impending change through official channels.

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NHS SETS UP RED TAPE BUSTING TEAM

Headlines, PublicNet: 7 August, 2003

The Department of Health has set up a team to reduce bureaucracy and to co-ordinate all bureaucracy reducing work that is going on within the Department. The move has been prompted by a further joint review report by the Regulatory Impact Unit in the Cabinet Office and the DoH which uncovered a heavy burden of unnecessary work.This latest review, which is the fourth in a series, found that bodies responsible for inspection, accreditation and audit of NHS Trusts are working independently and making unco-ordinated demands which the Trusts are struggling to meet. The review recommends 55 ways to cut red tape. The prime task of the team is to get the recommendations implemented

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