Archives for August 14th, 2003

RESTRUCTURING LEADS TO LOSS OF TALENT

Headlines, PublicNet: 14 August, 2003

Public and private sector organizations implementing restructuring are failing to audit existing skills before making redundancies and letting talent walk away. This is a key message from a survey by the Chartered Institute of Personnel and Development. The research showed that while over 85% of reorganizations in the survey involved a reduction in the workforce, nearly two-thirds led to the recruitment of new employees.The survey Reorganizing for Success, confirms that there is much room for improvement in the way organizations restructure. Getting it wrong is common, with reorganizations failing to deliver real improvement in performance in 40% of cases. Only 40% of reorganizations are completed on time and 60 % within budget. They have become a regular feature of corporate life with respondents experiencing, on average, seven corporate-wide reorganizations over the past three years.

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ONE STOP SHOPS EXTEND SERVICES IN SCOTLAND

Headlines, PublicNet: 14 August, 2003

A network of 36 one stop shops across the Highlands are serving the community with a wider range of services. The ‘Service Points’ allow the payment of council bills, including rent, council tax and rates. Additional services are now being included such as banking, doctor’s surgery and a reporting centre for Scottish Water. In a number of locations the Service Point has become the focal point for the local community providing access for libraries registration and tourist information.The services are financed by the Scottish Executive’s Modernizing Government Fund. The projects were launched in 2000 with a 26 million pound budget some of which was spent on development of the Digital Highland initiative to improve the telecommunication infrastructure and power supplies to provide a greater digital network. The 15 million pound budget for the current year, which is double the original prediction, is committed to promoting a citizen-focused approach to modernizing the delivery of public services in Scotland across several key areas. . The Fund aims to take forward projects involving the innovative provision of improved public services, focusing on the citizen’s needs, and contributing to the development of 21st Century Government for Scotland.

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MULTI AGENCY WORKING – AN AUDIT OF ACTIVITY

Abstracts, PublicNet: 14 August, 2003

By Mary Atkinson, Anne Wilkin, Alison Stott and Kay KinderThis report by the National Foundation for Educational Research was commissioned by the Local Government Association. The authors examined the effect of multi agency working on professionals at the strategic and operational levels. 32% of respondents to a survey said that resource constrains were a major barrier to joint working. Insufficient time to set up projects and develop relationships was recognized as a barrier by 14%. There was also concern about overcoming professional boundaries because of the ‘preciousness’ attitude, accepting change and persuading people working in an area for a long time that there are other ways of doing things.

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