Patients have doubts about the claims made by health service managers for the 2.3 billion pounds National Programme for IT. A survey of patients designed to find out their views, expectations and concerns revealed that there is real doubt about the capability of the proposed system. The patients simply doubted whether it would be possible for the NHS and new technology to cope. The survey also showed that patients overestimated the extent to which the NHS already works with electronic records. Respondents assumed that their GP record would, in future, be recorded on paper as well as electronically.The proposed system will create a basic health record for every patient and provide all the essential information anyone making health decisions about that patient needs to know. It will enable appointments to be booked instantly by computer, provide prescriptions and test results, including scans and x-rays, to be shared electronically and allow patients to know what information is being shared about them and who is seeing it. It will give patients control over what is shared. Eventually, patients will be able to view their records in their own homes via an internet link.
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