Archives for December 8th, 2004

LOCAL PARTNERSHIPS PLAY PART IN CUTTING ARSON

Headlines, PublicNet: 8 December, 2004

Local initiatives are succeeding in reducing the incidence of arson according to a review of more than 30 projects that have been funded by the Government’s Arson Control Forum. It shows that where local initiatives have been set up the number of deliberate fires has fallen by about 2 per cent, compared with a 27 per cent increase in deliberate fires where no action has been taken.The projects under review range from clearing abandoned vehicles before they become a target for arsonists, to schemes working with young people to reduce fire-setting and anti-social behaviour. Fire Safety Minister Phil Hope said arson was still the largest single cause of major fires in the UK but across the country progress was beginning to be made with the numbers of deliberate fires falling.

Read more on LOCAL PARTNERSHIPS PLAY PART IN CUTTING ARSON…



COUNCILS USE OLYMPIC BID TO HIGHLIGHT VULNERABILITY OF SERVICES

Headlines, PublicNet: 8 December, 2004

Local government is giving its support to London’s bid to host the Olympic Games but says everything possible must be done to ensure the country as a whole benefits from the games. The Local Government Association says the London bid is an opportunity to highlight the desperate shortages in sport and cultural services funding across the country.The Association has thrown its weight behind a London Olympics, provided the costs aren’t borne disproportionately either by council taxpayers or at the expense of other public services. Chris White, who chairs the LGA Regeneration Board said a successful Games would bring massive regeneration to a relatively deprived area of London, but he stressed the need to make sure the country as a whole derived benefit from the event.

Read more on COUNCILS USE OLYMPIC BID TO HIGHLIGHT VULNERABILITY OF SERVICES…

CUSTOMER RELATIONSHIP MANAGEMENT

Book News, PublicNet: 8 December, 2004

The Office of the Deputy Prime Minister has published a new tool to help councils identify and assess the benefits and Return on Investment from implementing Customer Relationship Management processes. The CRM Benefits Calculator is the latest output from the National CRM Programme and forms part of work to give support to councils in developing business cases.It provides a model for calculating the benefits, both financial and non-financial, which local authorities can typically expect from using CRM as an enabling technology for improving service delivery. It is designed to collect high level benefits information for a new or existing CRM implementation by allowing the data to be broken down by benefits type; by value; by stakeholder; by sub-project etc to suit the user. The tool is also intended to allow project managers to promote the benefits of CRM to stakeholders such as Chief Executives, Members and Heads of Department.

Read more on CUSTOMER RELATIONSHIP MANAGEMENT…

© PublicNet is a KnowShare production | Technology by Jag Singh + Hilton & Hilton Ltd | Admin Log in