This resource from the Improvement and Development Agency gives links to support the role that local government is playing in improving the health of the nation.The Healthy Boxes project from West Cornwall aims to change a lifetime of poor perception of eating fruit and vegetables, by making them easily accessible to families and residents who need it most.
Local authorities have been praised for ‘blazing a trail in customer service’ as a record number of councils is getting ready to take part in National Customer Service Week. At the same time more authorities are being urged to stand up for service.The Institute of Customer Service has launched a campaign across the country in the lead up to the week, which runs from October 3rd to 9th and which the ICS says is a major event aimed at boosting standards across public, private and voluntary sectors. Activities will include the release of new findings on the links between organisational performance and staff reward and recognition as well as the publication of new research on technology and customer service.
Government ministers and local councils will face a call this week to agree a timetable for measures to roll back what local government leaders see as “the tide of Whitehall micro-management” and to deliver an ambitious programme of improvements in public services.The Local Government Association will unveil its new manifesto and will use the occasion to declare that ministers should acknowledge the great strides that councils have made in improving their performance. The LGA wants that recognition to take the form of steps to cut red tape and to give local authorities the lead in introducing efficiency drivers across the public sector.
© PublicNet is a KnowShare production | Technology by Jag Singh + Hilton & Hilton Ltd | Admin Log in